SOUTHFIELD, Michigan – Brooks Kushman is pleased to announce that the firm has been recognized by BTI Consulting as a Client Service A-Team 2023 Honoree. Of 650 law firms that serve Fortune 1000 clients, only 281 law firms are singled out on this recognition by legal decision-makers for their prowess in at least 1 of 17 activities driving superior client relationships.
BTI research shows that clients are facing peak workloads and their expectations are shifting. There are new views on managing legal departments, and many law firms don’t meet these new expectations. High turnover in law firms leaves clients feeling abandoned, while turnover of corporate counsel means ever-changing client service expectations for law firms. Many law firms are overloaded, leaving some clients wanting for client service. Those like Brooks who were named on this list have risen above these challenges to provide exceptional client service for clients.
The BTI Client Service A-Team 2023 draws on data collected from BTI’s ongoing Annual Survey of General Counsel. Top legal decision-makers at large organizations with $700 million or more in revenue are interviewed for this. This study includes between 50% and 55% participating in prior years which allows for accurate analysis of longitudinal trends while simultaneously allowing for insights into new, changing, and coming shifts in the legal market. The research is independent and unbiased – no law firm or organization sponsors this study.
Click here to see the full list of firms named on the BTI Client Service A-Team.
About Brooks Kushman P.C.
Founded in 1983, Brooks Kushman P.C. has built a national reputation as a premier intellectual property and technology law firm. We accomplish this with the understanding that the most effective IP solutions come from putting great minds together – our clients and our own. With offices in Michigan, California, Washington D.C., and Nevada, we forge strong relationships with corporations, small to medium-sized businesses, and leading universities across the country.
Brooks Kushman counts a number of Fortune 100 Corporations across a variety of industries among its clients. Our attorneys have a deep understanding and broad range of experience in a variety of industries and technologies, including consumer electronics, manufacturing, medical device, computer technology, aerospace, chemicals, biotechnology, and retail. We are also recognized by leading legal publications and rankings, including, Best Lawyers, Law 360, Intellectual Asset Management, Managing Intellectual Property, and World Trademark Review. For more information, please visit www.BrooksKushman.com.